Kenya, We are your partner in laboratory maintenance and repair solutions. Our main focus is on
- Chromatography & Spectroscopy Laboratory instrumentation services.
- Laboratory Repair & Calibration services.
Is instrument downtime impacting your operations?
Techlab Limited leads the industry in quality, value, service, and efficiency by providing specialized solutions for maintaining your laboratory systems. Our services in Kenya include the following:
- Onsite Laboratory equipment repair and preventive maintenance
- Service contracts and plans
- Equipment installation
- Equipment qualification (installation, operational, and performance qualification)
- Application Training
At Techlab, we focus on simplifying support for chromatography and spectroscopy instruments. Scientists, laboratory technicians, and research professionals rely on us for technical support with GC, HPLC, LC-MS, GC-MS, ICP-MS, LC-MS/MS, GC-MS/MS, GC-Ion Trap, UV-Vis, ICP-OES, MP-AES, Oxford XRFs, Equipment Compliance, High purity gas generators, etc.
Our certified service technicians will become an integral part of your laboratory team and keep your laboratory running for less!
Our Services in Kenya
1. Onsite Laboratory Equipment Repair
While having a service contract plays a vital role in controlling costs and streamlining operations, sometimes it may not be possible to have one in place due to customer preferences.
That said, Techlab Limited offers onsite laboratory equipment repairs for laboratories of all sizes – only when you need them!
If you are currently experiencing a critical equipment failure and need an urgent repair, please submit a service request to Techlab Limited and one of our team members will get back to you promptly.
Our service engineers have years of experience with the equipment that we support. This inevitably gives Techlab an edge over our competitors. We boast of strong in-house expertise on instruments from Agilent, Shimadzu, PAC, Sciex, OHAUS, HACH, Thermofisher, Bruker, GBC, and many more.
We aim to be a single-source solution for all your laboratory maintenance and repair needs. Contact us today to learn how our engineers can help streamline your instrumentation repair and maintenance needs.
2. Service Contracts and Plans
At Techlab Limited, we focus on working closely with our clients in preparing tailored service contracts that are in line with the specific needs of your organization. We solely rest our objectives on increasing the longevity of your equipment while eliminating lost man-hours due to equipment breakdowns.
Are you losing revenue due to delays in repairing your laboratory equipment? We are here to help!
There are frequent cases, across Kenya of equipment taking more than six weeks to get repaired. Inevitably, this contributes to an unnecessary loss of revenue and man-hours. Courtesy of our comprehensive service contracts and preventive maintenance plans, Techlab Limited is uniquely poised to offer the following benefits to our customers:
- Reliable service & repairs from factory-trained engineers
- OEM replacement parts for a broad range of laboratory equipment
- Controlled costs around laboratory equipment repairs and maintenance
- On-time service delivery at competitive prices
- On-site application training for new & existing staff
3. Equipment Qualification
Equipment qualification is a series of inspections and tests that are carried out to ensure that key requirements required for product quality are met and that the documentation and procedures required for a rigorous system operation and maintenance are in place.
In Kenya, we have the following categories of equipment qualification:
- Installation Qualification (IQ)
- Operational Qualification (OQ)
- Performance Qualification (PQ)
Regularly carrying out IQ/OQ/PQ plays a central role in ensuring adherence to compliance requirements that have been put in place by your industry.
a. Installation Qualification
Installation Qualification (IQ) is a well-documented verification process that ensures the correct installation and configuration of your laboratory instruments (based on manufacturer-approved lists as well as government regulations, customer requirements, etc.).
This can include verifying the location of the instrument in the laboratory, ensuring that the instrument has the proper power supply, verifying that the software is installed correctly, checking peripheral connections, recording calibration data, and more.
b. Operational Qualification
Operational qualification, or OQ, is also common in the quality assurance of laboratory instruments. This step involves testing the instrument to ensure it is operating as specified – service technicians typically refer to the operating range documented by the original equipment manufacturer (OEM).
In addition to referring to the operating range listed by the OEM, the laboratory operating range must also be adhered to. Some of the areas of focus during an OQ are deviation reports, performance reports, leveling, calibrations certificates, etc
c. Performance Qualification
Performance qualification is about processing equipment performance under “real-world” conditions within the limits documented by the manufacturer. A detailed test plan is prepared for the PQ to be implemented.
Techlab Limited has assembled a set of test activities to ensure consistent performance of the instrument for its intended use in the laboratory. Once IQ and OQ are implemented, performance qualifications are performed periodically to ensure accurate, repeatable results.
4. Application Training
Rapid changes in technological advancements can lead to increased cases of knowledge gaps, more so in the junior staff. Techlab Limited endeavors to help your organization stay abreast of new applications and approved methods. In parallel, our integrated workflow solutions provide accurate, comprehensive data to help you make informed decisions and get results faster.
Brands We Service in Kenya
We offer quality laboratory equipment maintenance & repair services and application training.
Having a multi-vendor partner like Techlab Limited might solve your frustration. We work with various original equipment manufacturers (OEMs) to give you robust technical support at a competitive budget.
Here are some of the popular brands that we service (please contact us in the event that you don’t see your OEM or equipment on the list below because we cover a lot of other manufacturers as well):